

Selecting the right volunteer management platform is crucial for maximizing your organization's impact and operational efficiency. While both VolunteerMatters and Get Connected by Galaxy Digital provide volunteer coordination tools, VolunteerMatters excels with enterprise-grade automation, comprehensive credentialing systems, and advanced customization designed for sophisticated volunteer programs that demand scalability and compliance.


This detailed feature-by-feature analysis demonstrates the key differences between VolunteerMatters and Get Connected by Galaxy Digital across essential volunteer management capabilities. The comparison highlights VolunteerMatters' superior automation, credentialing depth, and enterprise readiness for organizations requiring structured, scalable volunteer operations.
VolunteerMatters provides industry-leading credentialing systems that automatically manage training, background checks, and certifications with intelligent alerts and expiration tracking. The platform enforces credential-based policies by age, role, expiration, or renewal status, ensuring complete compliance automation for organizations with complex volunteer requirements.
Get Connected by Galaxy Digital lacks a built-in credential tracking system and offers no credential-based policy automation capabilities. Organizations requiring sophisticated volunteer vetting and compliance management will find Get Connected's manual processes insufficient for meeting regulatory requirements or maintaining systematic oversight of volunteer qualifications.
VolunteerMatters delivers comprehensive automation across all volunteer management functions, including automated alerts for onboarding, shifts, credentials, and assignment gaps. The platform features built-in SMS capabilities, customizable email segmentation, and intelligent communication workflows that reduce administrative burden while improving volunteer engagement.
Get Connected relies primarily on manual communications and basic reminders without native SMS functionality or automated communication workflows. Their approach requires significantly more hands-on administrative work and lacks the sophisticated automation that modern volunteer programs need to operate efficiently at scale.
VolunteerMatters offers unlimited concurrent projects with custom onboarding paths for different roles, programs, or locations, plus project templates for easy duplication and scoped admin permissions. The platform supports deep profile segmentation with unlimited custom fields, multi-condition searches, and saveable filters for sophisticated volunteer database management.
Get Connected provides a standardized onboarding experience and basic registration forms without advanced logic or workflow routing capabilities. Their limited custom field support and inability to save advanced filters makes the platform better suited for simple, event-based volunteer tracking rather than complex, multi-location enterprise operations.
VolunteerMatters ensures enterprise-level security with AWS cloud hosting, SOC2 Type I and II certifications, and comprehensive integration support including Salesforce, Zapier, and Open API connectivity. The platform provides SAML Single Sign-On and detailed role-based permissions for organizations with strict security and integration requirements.
Get Connected lacks published security standards, compliance certifications, and comprehensive integration capabilities without public API or Zapier connectivity. Organizations requiring enterprise-grade security, compliance documentation, or extensive third-party integrations will find Get Connected's offerings inadequate for their operational and regulatory needs.
Get the answers to the most commonly asked questions. If you need more information, don't hesitate to reach out at info@volunteermatters.com.
VolunteerMatters offers enterprise-grade automation, comprehensive credentialing systems, and advanced policy enforcement that Get Connected lacks. Our platform includes automated compliance management, SAML SSO, extensive API integrations, and SOC2 certifications for organizations requiring sophisticated volunteer management solutions with proven scalability and security.
Yes, VolunteerMatters delivers comprehensive automation including intelligent alerts for onboarding, shifts, credentials, and assignment gaps, plus built-in SMS and automated communication workflows. Get Connected relies primarily on manual communications and basic reminders without the sophisticated automation capabilities that modern volunteer programs require for efficient operations.
VolunteerMatters is specifically designed for complex credentialing needs with automatic tracking of training, background checks, and certifications, plus policy enforcement by age, role, or expiration status. Get Connected has no built-in credential tracking system or policy automation, making it unsuitable for organizations with sophisticated compliance and vetting requirements.
VolunteerMatters is designed for enterprise-scale operations with unlimited concurrent projects, automated recurring assignments, real-time admin alerts, and comprehensive reporting dashboards. Get Connected is better suited for event-based volunteer tracking and lacks the scalability, automation depth, and enterprise features that large organizations with complex volunteer programs require.