product comparison

VolunteerMatters vs Get Connected

Selecting the right volunteer management platform is crucial for maximizing your organization's impact and operational efficiency. While both VolunteerMatters and Get Connected by Galaxy Digital provide volunteer coordination tools, VolunteerMatters excels with enterprise-grade automation, comprehensive credentialing systems, and advanced customization designed for sophisticated volunteer programs that demand scalability and compliance.

A girl volunteeringA group of volunteers

VolunteerMatters vs Get Connected
Features Comparison

This detailed feature-by-feature analysis demonstrates the key differences between VolunteerMatters and Get Connected by Galaxy Digital across essential volunteer management capabilities. The comparison highlights VolunteerMatters' superior automation, credentialing depth, and enterprise readiness for organizations requiring structured, scalable volunteer operations.

Feature
Volunteer Project Catalog
Branded Project Pages
Group and Parent Sign-Up
Text & Email Communication
Automated Communications
Volunteer Application Form
Electronic Agreements
Credentialing System
Policy Automation
Role-Based Onboarding
Custom Volunteer Database
Advanced Search & Saved Filters
Reports & Dashboards
Unlimited Projects
Project Templates
Shift, Task, and Role Management
Recurring Assignments
Scoped Admin Permissions
Real-Time Admin Alerts
Volunteer Portal (Web + App)
Flexible Time Tracking
Volunteer Feedback Polls
SSO & Access Control
Integrations
Security & Compliance
VolunteerMatters
Get Connected (Galaxy Digital)
Map, calendar, and list views with tag-based filters and public/private visibility.
List and calendar views; limited filter and visibility controls.
Dynamic, media-rich pages with branding and social sharing.
Standard project display; branding and customization limited.
Group/team registration and parent sign-up for minors with tracking.
Limited support for team sign-ups; no minor-specific workflow.
Built-in SMS and customizable email with segmentation and automation.
Email built-in; no native SMS or automated communication workflows.
Automate alerts for onboarding, shifts, credentials, and more.
Primarily manual communications or reminders.
Fully configurable applications with logic, field control, and approval paths.
Basic registration form; lacks advanced logic or workflow routing.
Flexible eSignature formats, renewal settings, minor consent logic.
Simple agreements supported; lacks rule-based compliance logic.
Manage training, background checks, and certifications with alerts and expirations.
No built-in credential tracking system or automation.
Credential enforcement by age, role, expiration, or renewal status.
No credential-based policy automation.
Custom onboarding paths for roles, programs, or locations.
Standardized onboarding experience for all volunteers.
Deep profile segmentation with custom fields and smart filters.
Standard fields and search; limited custom field support.
Multi-condition search and saveable filters.
Simple keyword search; cannot save advanced filters.
Custom reports and dashboards for hours, shifts, onboarding, and compliance.
Standard reports with limited export or visualization features.
Unlimited concurrent projects, across multiple programs and locations.
No formal limits, but better suited for event-based tracking.
Easily duplicate full project configurations.
Not supported; projects must be created from scratch.
Assign shifts, tasks, roles, and manage items in a unified interface.
Task assignment possible, but lacks full project structuring tools.
Auto-assign volunteers to repeating roles or schedules.
No support for recurring shift automation.
Admin access can be scoped by branch, project, or volunteer segment.
Limited role-based permissions; lacks granular control.
Alerts for assignment gaps, credential expirations, no-shows, etc.
No automated alerts; relies on manual monitoring.
Branded, responsive portal with mobile app launch planned in 2025.
Mobile-optimized web experience; app available for check-in only.
Kiosk, mobile, self-reporting, and admin tracking options.
Check-in via mobile or kiosk; fewer admin controls.
Collect automated post-engagement feedback.
No built-in survey or feedback mechanism.
SAML Single Sign-On and role-based permissions.
No SSO support; limited role control.
Salesforce, Zapier, and Open API support for custom workflows.
Offers some integration but lacks public API or Zapier connectivity.
VolunteerMatters is committed to data security and privacy through its hosted environment in the AWS cloud, along with SOC2 Type I and II certifications.
No published security standards or compliance certifications.
The feature comparisons presented above are based on VolunteerMatters’ independent research and interpretation of publicly available information as of the date of publication.
We strive to ensure accuracy and fairness, but we do not claim to be the definitive authority on our competitors’ platforms, which may change or be updated over time. If you believe any of the information presented is inaccurate or outdated, please contact us at info@volunteermatters.com so we can review and make corrections where appropriate.

What's the Difference Between VolunteerMatters and Get Connected?

Comprehensive Credentialing & Policy Automation

VolunteerMatters provides industry-leading credentialing systems that automatically manage training, background checks, and certifications with intelligent alerts and expiration tracking. The platform enforces credential-based policies by age, role, expiration, or renewal status, ensuring complete compliance automation for organizations with complex volunteer requirements.

Get Connected by Galaxy Digital lacks a built-in credential tracking system and offers no credential-based policy automation capabilities. Organizations requiring sophisticated volunteer vetting and compliance management will find Get Connected's manual processes insufficient for meeting regulatory requirements or maintaining systematic oversight of volunteer qualifications.

Advanced Automation & Communication Tools

VolunteerMatters delivers comprehensive automation across all volunteer management functions, including automated alerts for onboarding, shifts, credentials, and assignment gaps. The platform features built-in SMS capabilities, customizable email segmentation, and intelligent communication workflows that reduce administrative burden while improving volunteer engagement.

Get Connected relies primarily on manual communications and basic reminders without native SMS functionality or automated communication workflows. Their approach requires significantly more hands-on administrative work and lacks the sophisticated automation that modern volunteer programs need to operate efficiently at scale.

Enterprise-Grade Customization & Scalability

VolunteerMatters offers unlimited concurrent projects with custom onboarding paths for different roles, programs, or locations, plus project templates for easy duplication and scoped admin permissions. The platform supports deep profile segmentation with unlimited custom fields, multi-condition searches, and saveable filters for sophisticated volunteer database management.

Get Connected provides a standardized onboarding experience and basic registration forms without advanced logic or workflow routing capabilities. Their limited custom field support and inability to save advanced filters makes the platform better suited for simple, event-based volunteer tracking rather than complex, multi-location enterprise operations.

Security, Compliance & Integration Capabilities

VolunteerMatters ensures enterprise-level security with AWS cloud hosting, SOC2 Type I and II certifications, and comprehensive integration support including Salesforce, Zapier, and Open API connectivity. The platform provides SAML Single Sign-On and detailed role-based permissions for organizations with strict security and integration requirements.

Get Connected lacks published security standards, compliance certifications, and comprehensive integration capabilities without public API or Zapier connectivity. Organizations requiring enterprise-grade security, compliance documentation, or extensive third-party integrations will find Get Connected's offerings inadequate for their operational and regulatory needs.

VolunteerMatters vs Get Connected FAQs

Get the answers to the most commonly asked questions. If you need more information, don't hesitate to reach out at info@volunteermatters.com.

What makes VolunteerMatters different from Get Connected by Galaxy Digital?

Does VolunteerMatters provide better automation than Get Connected?

Which platform is better for organizations with complex credentialing requirements?

Which platform is better suited for large-scale volunteer operations?

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