Use volunteer background checks to ensure safety and compliance with these best practices in 2025.
You trust your volunteers to make a difference, but how do you know you’re welcoming the right people into your organization? Volunteer background checks are the first line of defense against risks you can’t afford to ignore.
Think of them as your safety net, protecting your mission, your team, and the people you serve. When you build trust from the start, your volunteer program can do even more good in your community.
In this guide, we’ll cover what volunteer background checks should include in 2025, who needs them (and who doesn’t), how to stay compliant, and how technology can make the process easier for both staff and volunteers.
Whether you’re updating your current system or building one from scratch, these best practices will help you strike the right balance between safety, inclusion, and efficiency.
A volunteer background check is a screening process that verifies a person's identity and history before they begin service with your organization. These checks help ensure volunteers don't pose risks to your clients, staff, or reputation.
The most common volunteer background screening components include criminal history searches, sex offender registry checks, and identity verification. Organizations working with vulnerable populations like children, seniors, or people with disabilities typically require more comprehensive screening.
Background checks for volunteers have become standard practice across most sectors. They're especially critical for nonprofits, schools, healthcare organizations, and youth programs where safety concerns are paramount.
Types of checks commonly included:
Most background checks should be completed before volunteers begin service, especially for roles involving vulnerable populations or unsupervised activities.
Ideally, screening should be part of your onboarding workflow, triggered after application approval and before any client-facing interaction. A structured, consistent process helps eliminate delays while ensuring safety from day one.
Start with the basics. Even small organizations can implement basic background checks. Begin with the National Sex Offender Registry (free to use)—which has had over 75,500,000 searches as of 2025—and identity verification, then add more comprehensive checks as your program grows.
The primary reason for conducting background checks for volunteers is risk management. Your organization has a duty of care to take reasonable steps to prevent foreseeable harm, a legal and ethical obligation that courts increasingly recognize.
Background checks for volunteering help you:
Many insurance providers now require non-profit background checks as a condition of coverage, with some offering premium discounts for robust screening practices. Grant funders and partner organizations may also expect this level of due diligence before approving funding or collaboration opportunities.
The cost of not conducting proper screening can be devastating financially, legally, and reputationally. A single incident can lead to lawsuits exceeding $500,000, loss of donor confidence, revoked grants, and most importantly, preventable harm to the people who trust your organization.
Modern volunteer background checks should be comprehensive yet appropriate to the role. The specific components will vary based on responsibilities and risk level, with a focus on identifying relevant risk factors without creating unnecessary barriers to service.
For most volunteer roles, include:
For higher-risk positions, add:
Not every volunteer needs the same level of screening. Tailoring your checks by role ensures you're protecting your organization without creating unnecessary barriers. Use the table below to guide which checks are most appropriate based on the responsibilities and risk level of each position.
Role: Youth mentor
Recommended Checks: Criminal, sex offender, identity, references
Role: Treasurer/financial
Recommended Checks: Criminal, identity, credit history
Role: Driver
Recommended Checks: Criminal, identity, driving record
Role: One-time event helper
Recommended Checks: Basic identity verification
Background check companies for nonprofits often offer tiered packages designed specifically for volunteer organizations. These can be more affordable than standard employment screening options.
A solid background check policy isn’t just about having good intentions; you need to build a process that’s consistent, fair, and repeatable. Implementation should cover everything from defining risk-based roles to collecting consent, choosing providers, and setting up automated renewal systems. This section walks through each step to help you get it right the first time.
Start by categorizing your volunteer positions according to risk level. This ensures you're applying the right level of scrutiny to each role and helps create consistent, defensible practices.
Consider these factors when determining risk:
Document your screening requirements for each category of volunteer. This creates consistency and helps defend your decisions if questioned later. It also makes it easier to communicate policies transparently and ensure that your process stays aligned with changing roles and responsibilities.
Background checks for volunteer organizations must comply with various laws. The Fair Credit Reporting Act (FCRA) applies even to volunteers and requires:
Some states have additional requirements like "ban-the-box" laws that limit when you can ask about criminal history. Check local regulations to ensure compliance, and don’t assume employment rules don’t apply just because the position is unpaid.
Maintaining an up-to-date legal understanding shows due diligence and protects your organization in the event of an audit or dispute.
Important reminder: Free background checks for nonprofit organizations often don't meet FCRA requirements. Make sure any screening solution you use is fully compliant with current laws and offers proper documentation, even if you're trying to manage costs.
Transparency builds trust. Explain your background check policy early in the recruitment process so volunteers understand what to expect and aren’t surprised later on.
Effective communication includes:
Most volunteers appreciate knowing that everyone is being screened. It demonstrates your commitment to creating a safe environment and reinforces that your organization values fairness, safety, and professionalism at every step.
Before conducting any volunteer background check, you must obtain proper authorization. This typically includes:
Digital consent forms can streamline this process while maintaining proper documentation. Make sure volunteers understand they have the right to request a copy of their results, and give them a clear point of contact if they have questions. This transparency protects both the organization and the volunteer.
Choose a background check service for nonprofits that understands volunteer screening needs. Look for providers offering:
Verify that your chosen provider has experience with FCRA and state regulations, and that they’re prepared to help you stay compliant as laws evolve.
Verified volunteer background check services (like Sterling Volunteers) specialize in the nonprofit sector and may offer benefits like shared checks or nonprofit-specific workflows.
See how VolunteerMatters simplifies screening
Book a demo with VolunteerMatters to see how we automate background checks, track expirations, and protect your mission without creating extra admin work.
When a background check reveals potential issues, follow a consistent review process:
It’s essential to treat every case individually and fairly; don’t apply blanket policies. If you decide not to place someone based on their background check, provide written notice including a copy of the report and information about their right to dispute inaccuracies.
This not only ensures compliance with the FCRA but also upholds a respectful, values-driven process.
Background checks aren't permanent; they represent a moment in time. Establish a policy for periodic re-screening based on role sensitivity.
Common re-screening intervals:
Tracking renewal dates manually becomes overwhelming as your volunteer program grows. A volunteer management system can automate reminders and streamline the renewal process. With tools like VolunteerMatters, you can assign re-checks by role, monitor compliance in real time, and ensure no volunteer slips through the cracks as your program expands.
Effective volunteer screening helps protect your people, your programs, and your mission. It’s about building trust and creating a safe, inclusive environment.
In this post, we covered how to build a compliant screening policy, communicate expectations, choose the right providers, and track expirations over time. With the right tools, background checks become a smooth part of your onboarding process, not a barrier.
VolunteerMatters simplifies volunteer recruitment and screening by:
Our approach moves your volunteer program from "Exhaustingdale" (high impact, high effort) to "Awesomeville" (high impact, low effort). Book a demo to see how we can transform your volunteer screening process.
Volunteer background check processing times can vary depending on the types of checks involved; certain components, such as international searches, may require additional time.
A standard volunteer background check shows criminal history, sex offender status, identity verification, and any additional components you've requested, such as driving records or credit history.
Volunteer background checks are similar to employment screening but may be tailored to focus on safety concerns rather than employment qualifications, and sometimes cost less through nonprofit-specific providers.
Most organizations cover the cost of background checks for volunteers, though some may ask volunteers to contribute, especially for specialized or expensive checks.
Many organizations allow volunteers with certain types of criminal records, depending on the offense type, when it occurred, and its relevance to the volunteer role.
Practical tips and expert insights to help your organization recruit, onboard, and retain dedicated volunteers.
Nonprofits have to face a lot of difficulties, but their volunteer program shouldn’t be one of them. Volunteers should be one of the biggest assets every nonprofit organization has, but for many, it’s a consistent struggle and they’re not sure how to fix it.